UB Online Banking

Explore the world of online banking with us! Our platform offers a seamless experience tailored to your financial needs. Manage your accounts effortlessly, transfer funds, and pay bills with just a few clicks. Enjoy 24/7 access to your finances, enhanced security features, and a range of digital tools designed to simplify your banking experience. Join us today and take control of your financial future!

Account Services

Finding the ideal banking option has never been easier! Choose an account that aligns with your needs and enjoy the convenience you’ve been looking for.

Inquiry customer accounts

current - savings - investment - loans - certificates - deposits - checks

Inquiry loan amounts

date and value of last paid installment, date and amount of next installment, current loan balance.

Inquiry credit card balances

for individual customers (Primary and supplementary).

Inquiry the card’s status

card’s Expiry date, minimum payment, printing previous months account statements.

Inquiry about prepaid cards

for individual customers (prepaid - Meeza national card).

Inquiry the (IBAN).

The International Bank Account Number

Transfer and Payment Services

Internal transfer between same customer accounts.
Transfer between customer accounts within the bank.
Transfer between the accounts of the United Bank customers and other bank customers (Swift – ACH).
Transfer to any digital wallet inside Egypt.
Credit cards Settlement and prepaid cards reload (for the same customer only).
QR Scan payment for all types (for the same customer only).
Donations to charitable bodies and societies (only charitable societies and charities are donated to the bank that have open accounts with the bank).
Inquiry and pay Bills and charging (Vodafone).
Make any National and International transfers by using the International Bank Account Number (IBAN).

Request Services

Cards services (Activation - Deactivate – Report stolen or loss card).
Dispute Card Transaction.
Card Replacement request (Debit-Credit and Prepaid).
Apply for issuing new cards (Debit and Prepaid).
Apply for Facilities (New Credit Card – Personal Loan and Mortgage).
Apply request to link certificates and deposits with their traditional types that are compatible with the provisions of Islamic Sharia.
Check book request.
Open new Account.
Credit score inquiry (I Score).
Manage supplementary credit cards limit.

Self–Enrollment Steps

1_ Log in to the United Bank website www.theubeg.com
2_ Choose the Internet banking service for individuals
3_ Press on New User
4_ Choose the language to complete the procedures and agree to the terms and conditions
5_ Writing the account number consisting of 6 numbers. The ID card / date of birth / mobile phone number is entered (according to what is already registered on the bank’s computer system)
6_ Activation code will be sent by SMS to the mobile phone number registered in the database
7_ The customer creates a "user name" and then chooses the channels to subscribe to (bank internet - mobile phone - alerts - voice service).
8_ The security questions are written and the answer to the question is drawn up. (They are used in the event of a lost password and a new password reset).
Password Policy:
- Consists of at least 8 characters.
- Contains uppercase and lowercase letters like “ABC” “abc”.
- Contains special characters like @ # $% ^ &.
- Contains numbers such as 123456789
9_ A message will appear to the customer to complete the registration process for the self- registration service as follows :
"You have been successfully subscribed to the Bank net channels, and you will be contacted by the bank to confirm the activation of the service, then you can use the Bank Net channels (Internet banking, smart phone application)"
10_ After completing the registration process, the customer will be contacted directly by the call center to activate the service.

Add an extra level of security for your transactions with One Time Passcode (OTP) token

You will be able to secure your accounts as the token allows you to perform between account transfers & Outgoing Transfers between Egypt Bank

How to Apply for Mobile Token

Downloading the Application from
(Google Play or App Store)

Press on Setting then Select
on Device ID

Select in Request (Request
Token)

Enter the National ID and
Device ID

Email will be sent with the
activation link

Enter password that consists
of 8 digits the ordered
including ( number & characters )

The maximum limits for transactions through internet/Mobile Banking

The Max number of Daily transactions.	10 Transaction
The Max amount of Daily transactions.	No maximum Limit
Internal transfer (between the same customer accounts)	No maximum Limit
Transfer between customer accounts (within the United Bank).	1,000,000 EGP
Transfer between the accounts of the United Bank customers and other bank customers (Swift – ACH) (Inside Egypt Only).	500,000 EGP
Transfer between the accounts of the United Bank customers and other bank customers (Swift – ACH) (Outside Egypt Only).	500,000 EGP
On the spot - loan payment for all loan types.	1,000,000 EGP
Credit cards Settlement.	250,000 EGP
Prepaid cards reload	40,000 EGP
Donations	50,000 EGP
Pay Bills and Charges (Vodafone)	10,000 EGP

Accessibility Tools

Quick Actions

The United Bank

Governance

UB Social Responsibility

UB Sustainability